Purity Mineral Makeup has great staying power. I am often out in the sun for up to 6 hours a day and I don’t need much reapplication.
Customer Service
What if I am not completely satisfied with Purity?
If for some reason you decide Purity is not for you,
just contact one of our customer service representatives at
(866) 363-6797
to cancel your membership.
Or feel free to access your account online at
www.mineralscience.com,
where you can update your contact information, control how often you receive
your shipments, and we even offer member discounts.
What is the Purity Beauty Club?
When you placed your Trial order you were informed that you are signing up for the auto-ship program, and you were notified of the terms of the Purity Beauty Club. During the Trial order process, it is up to the customer to either; agree to the service and complete the order, or if you don't agree to the terms, to cancel the order completely.
Trial customers are notified of their auto-ship program
enrollment (PRIOR to their FIRST auto- ship charge) in the
THREE following
ways:
- Terms and conditions as stated on our website.
- Automatic "welcome" auto-ship e-mails which are sent along with the order confirmation, reminding customers that they are enrolled in an auto-ship program.
- Documentation of auto-ship program which are mailed along with free trial shipments.
What is the Purity refund policy?
Click here for the complete Purity Return Policy
How do I contact Purity?
Web: www.mineralscience.com, "My Account" tab
Telephone: (866) 363-6797
Call Center Hours: 9:00 AM - 5:00 PM EST, Mon-Fri
Email: service@mineralscience.com